Alexander's Contract Services

PROFESSIONAL METER SERVICES

Alexander’s provides experienced personnel and systems that will solve a utility’s most challenging problem.

CONTRACT UTILITY SERVICES

Our flagship, fee-for-service meter reading leverages nearly 60 years of experience. Alexander’s has become the premier provider of professionally trained meter reading teams for both public and private utilities. Our solution combines experienced personnel and innovative proprietary technologies to:

Eliminate rereads
Increase first pass read accuracy
Generate billing data “On Time, Every Time”

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SOFT SERVICE SOLUTIONS

Alexander’s provides valuable à la carte services:

Hang-tags, connect/disconnect, and meter locate work orders
AMI field read verification and maintenance audits
Risk management and conservation surveys
Meter account route and cycle re-sequencing
Advanced, certified meter site surveys
Dispatch through cellular network communications

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INNOVATIVE SYSTEM SOLUTIONS

Alexander’s “State of the Art” meter reading solutions are end-to-end, and include the necessary software and handheld devices.

SOFTWARE

Through cellular connected handheld devices the field application interacts with the hosted data portal in near real time. This cloud based application provides the following benefits:

Certified photo and GPS data
Wireless data communication eliminates costly vehicle use
Real-Time Exception data

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Hardware

Alexander’s offers ruggedized Android mobile meter reading devices, meter reading probes, and meter accessories:

Ultra-rugged smartphones and mobile Android handheld units with optional full keyboard
VersaProbe – latest VP-30 and VP-50 models

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METER READ ACCURACY

Accurate and cost effective meter reads received from handheld devices.

Alexander’s Contract Services division focuses on real solutions for utility meter reading operations. Our proprietary software technology integrates the vast meter reading experiences, resulting in one of the most accurate and reliable systems for capturing and processing meter reads in the utility industry.

CONSISTENT “ON-TIME” BILLING

Provide timely bills to your customers for every cycle.

Alexander’s employs exclusive software features with hardware capabilities that consistently ensure the goal is achieved. Combined, these concepts have significantly increased on-time consistency, accurate meter readings, while improving communications within your meter reading program. This greatly expedites the meter to cash process, while reducing errors and bill adjustments.

REMOTELY DISPATCHED READ AND REREAD TECHNOLOGY

Now you can improve initial read success rates. Alexander’s electronically processes all new reads and rereads from the field via cellular connectivity between the handheld device and host software servers. This eliminates the need for returning to the headquarters to process read data; reducing travel time, costs, and greenhouse gas emissions.

FIELD CERTIFIED READ DATA

Data you can trust can greatly improve your meter reading collection process.

With Alexander’s cloud based RouteManager data host application, every questionable read is verified and certified to be authentic. This happens by collecting critical supplemental data at the very time of the initial meter reading. All doubt regarding any questionable read not being authentic is removed.